Privacy policy.

Effective Date: September 2025

Leap is committed to protecting your privacy and handling your personal information with care, respect, and transparency. This policy explains how we collect, use, store, and share your data when you engage with our autism assessment services.

Who We Are

Leap is a nurse-led adult autism assessment service based in the North West of England. We provide professional, confidential assessments designed to support self-understanding and acceptance.

What Information We Collect

We may collect and process the following types of personal data:

  • Contact details (name, email, phone number)

  • Demographic information (date of birth, pronouns, address)

  • Health and developmental history

  • Assessment responses and clinical notes

  • Payment and invoicing details

  • Communication preferences and correspondence

We only collect information that is relevant and necessary for delivering our services.

How We Use Your Information

Your data is used to:

  • Provide autism assessments and related onward referrals and recommendations

  • Communicate with you about appointments and services

  • Maintain accurate clinical records

  • Process payments and issue invoices

  • Ensure quality, safety, and legal compliance

We do not use your data for marketing without your explicit consent.

Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you voluntarily provide information

  • Contract – to deliver the services you request

  • Legal obligation – to meet regulatory and professional standards

  • Legitimate interest – to improve service quality and client experience

How We Store and Protect Your Data

Your information is stored securely using encrypted systems and password-protected files. We follow NHS-level standards for confidentiality and data protection. Access is restricted to clinicians directly involved in your care.

Sharing Your Information

We do not share your personal data with third parties unless:

  • You give explicit consent

  • It is required by law (e.g. safeguarding concerns)

We never sell or trade your data.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Withdraw consent at any time

  • Request deletion of your data (subject to legal obligations)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Retention

We retain your records for a minimum of 8 years in line with professional guidelines. After this period, data is securely deleted or anonymised.

Contact Us

If you have any questions about this policy or your data, please contact:

Leap

Email: enquiries@leapautism.com